Water Meters and Leaks

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All water used in the Town of Dillon is required to be metered.

For residential installations we provide the water meter, meter yoke (setter), dual check valve, and 2 ball valves (female iron pipe), and radio for remote reading. Your plumber will install the assembly inside the premises and will also install an 18-3 wire from the meter to the exterior front of the building. The cost is added to the first water bill. The town will maintain the meter and will replace the meter about 10 to 15 years depending on usage. The town does not charge for normal maintenance or replacement. Damage to meters caused by vandalism, abuse or neglect (including freezing) will be charged to the customer.  

For commercial installations the Town provides the meter, meter flanges, and a radio. your plumber will install the assembly and provide an RP type backflow preventer and an 18-3 wire from the meter to the exterior of the building. The charge will be added to the first bill.

If you suspect a leak in your plumbing check your water meter. On most meters a small triangle provides very sensitve leak detection. If it is moving you are using water. Usually the most likely culprit is a toilet either over filling or the flapper does not seal tight. We have seen faulty toilets with seemingly insignificant leaks use over 60,000 gallons of water in one month. A leaking toilet can be verified by adding 20-30 drops of food coloring to the tank and waiting for an hour or so. It the water in the bowl turns color the flapper assembly is leaking. You may also conduct a HOUSEHOLD WATER AUDIT. Audit Info or audit worksheet or follow the steps below to identify a leak.

Meter Test

1. This test should be conducted for a 30 minute period, during which time no water is being used on the property.
2. Find your water meter, which is usually located in the mechanical room or near the water heater. Older homes that have been retrofitted with a meter might require some detective work. Start looking under sink cabinets and in crawl spaces.
3. Write down the numbers indicated on the meter at the start of this test, note the position of the sweep hand and the leak detection triangle.
4. Return to check the meter reading after 30 minutes have passed.
5. If the display has not changed, you do not have a leak in your pressurized water system.
6. If the display has changed, continue with the following steps. Shut off the valves under all toilets in the house, and repeat steps 1-4.
7. If the numbers have not changed, you may have a running toilet that should be serviced.

In January 2011 we started installing a new radio read system. The new system allows meter readings to be taken daily. We can review the readings to identify usage patterns and even identify potential leaks. If you would like to see a graph of your usage please email us.

As of October 2011 about 1/2 of the accounts have been switched over to the new radio system. We have been able to identify a number of customers with leaks and poorly set irrigation timers. They were notified after a few days instead of waiting for bill to see that something was wrong. In some cases the savings were thousands of dollars.

If you have questions please give us a call at 970-513-3340

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