Approximate Hours Per Week: 30-40 hours per week

Approximate Start and End Dates: May 4 through Oct. 9

Job Overview: The Dillon Amphitheater Assistant House Systems Technician works directly with the House Systems Technician and production team to maintain equipment, perform diagnostics, mark equipment, conduct patching, and safeguard equipment inventory before and after events.

Hours: This is a summer seasonal, full-time position with hours varying between 30 to 40 hours per week, beginning early May through early October. Must be available to work flexible shifts and days, including late nights and weekends.

Reports To: Venue and Events Manager

Job Responsibilities:

• Assist House Systems Technician, Venue and Events Manager and Events and Recreation Supervisor with day-to-day operations, prioritization, and problem solving for the efficient and effective delivery of Dillon Amphitheater programming.
• Provide excellent customer service to the public, event attendees, coworkers, performers and partners at all times. This includes having professional interactions, providing accurate information and having general knowledge of the Dillon Amphitheater and Town of Dillon events and happenings.Assist with loading and unloading equipment, props, and materials from trucks. Assist with the set-up of equipment according to stage plot, while ensuring safety requirements are met. Set up risers and musical equipment on stage and assist carpenters with scenery builds. Disassemble and pack away equipment after events.
• Work closely with electricians and lighting technicians on maintenance of video, sound, and light production. Ensure the system operations are functioning properly.
• Assist with video, sound, and light production.
• Maintain cleanliness of venue and stage area before, during and after an event. Ensure all work areas and facilities are clean and safe for performers, crew, guests and staff. This includes picking up, sorting, and moving trash and recycling; and cleaning up bathrooms, portable toilets, and other messes.
• Monitor weather patterns on the day of and during events.
• Conduct routine inspections of maintenance in and around the facility and assist house technician in filing necessary work orders.
• Work and communicate clearly and professionally with the team, production manager, venue manager, promoter, production crews and performers to ensure a successful event.
• Ensure the proper care and handling of all Dillon Amphitheater audio equipment and rentals.
• In the absence of the House Systems Technician, direct and oversee loaders during the load-in/load-out process.
• Uncase and place equipment in compliance with the posted stage plot. Provide assistance if needed to internal and visiting audio technicians and crews.
• In the absence of the House Systems Technician, attend pre-calls with bands and promoter to help create run-of-show documentation.
• Position arriving trucks and buses while considering safety measures and overall flow of vehicles in event venue.
• In the absence of the House Systems Technician, supervise events crew and delegate daily assignments to ensure efficient execution of each event.
• In the absence of the House Systems Technician, administer and enforce company and departmental safety rules, operating procedures, policies, and regulations for employees and the general public.
• Work shifts required to meet the needs of the amphitheater schedule. This includes late nights/early mornings, weekends and holidays.
• Duties may occasionally include other facility setup, maintenance and breakdown duties, ticket and ID checking, participant registration and check-in, bag checking, light security, parking and traffic control, assisting with concessions and merchandise sales, and assisting with other town events and recreation events.
• Operate different types of vehicles, including pickup trucks, utility vehicles and trailers.
• Assist with the purchase of supplies and equipment, as needed.
• Adhere to venue safety standards.
• Responsible for responding to, communicating, and documenting incidents and emergency situations, including, but not limited to: First Aid, severe weather, and missing child events.
• Provide support to all facets of the events and recreation operations as assigned by supervisors.
• Other duties as assigned.

Work Environment/Physical Activities:

• Must be able to work outside in all weather conditions.
• Exposure to sun, heat, cold, dust, precipitation, fuel, grease, trash and other conditions and chemicals commonly found in an events and recreation environment.
• Must be capable of operating a variety of equipment, hand and power tools. Must be capable of safely operating and maneuvering vehicles and equipment.

The work environmental characteristics and physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual regularly works in outside-weather conditions. The individual frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions. The individual occasionally works in high, precarious places. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and may experience the risk of electrical shock.

The noise level in the work environment ranges from quiet to very loud. Must be able to work in a loud-noise environment for extended periods of time. Must be able to wear a radio earpiece during shifts. Hand-eye coordination is necessary to operate a computer, various pieces of equipment, tools, and vehicles.

While performing the duties of this job, the individual is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The individual frequently is required to stand, walk, and talk or hear. The individual is also required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell.

The individual must frequently lift and/or move up to 50 pounds, preferably unassisted, and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equipment Used: Motorized vehicles and equipment, common hand and power tools, shovels, wrenches, mobile radio, phone, computer, calculator, point of sale and ticketing systems, Microsoft Office and Microsoft Teams software, timekeeping and scheduling software, and printer/copy/fax machine.

Qualifications:

• High school diploma or equivalent is required.
• Must be at least 18 years of age.
• Exceptional customer service skills required.
• Minimum of one to two years of related work experience.
• Self-motivated, innovative team player with supervisory experience, who can also work well individually.
• Must be detail-oriented and have exceptional organizational skills.
• Must have creative problem-solving and conflict-resolution skills.
• Ability to communicate in a professional, courteous and timely manner, both verbally and in writing, when dealing with Town of Dillon employees, citizens, guests, customers, participants and vendors.
• Ability to establish effective working relationships with peers, supervisors, and other departments and agencies.
• Ability to respond to emergencies calmly and efficiently.
• Ability to work in a fast-paced environment.
• Ability to function and make good decisions in the absence of a supervisor.
• Valid driver license with an acceptable driving record.
• Ability to understand and carry out written and oral instructions.
• Previous manual labor experience preferred.
• Ability to lift, push and pull 50 pounds.
• Ability to prioritize and perform multiple tasks and assignments and meet deadlines.
• CPR/AED and First Aid Certification are preferred. Training provided.
• Ability to perform manual tasks for extended periods of time.
• Ability to speak and understand the English language proficiently.
• Must have a flexible schedule and willingness to work days, nights, weekends, late hours and holidays.
• Submission to a background check.

Selection Guidelines:

Formal application, rating of education and experience; oral interview, and reference check; job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties as assigned.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Position open until filled.

FLSA Status: Non-exempt